Product returns

If you are near the “Chatzilaios” store in Piraeus:
In this case you can visit the store at 14 Tsamadou Street and after the condition of the product is checked by the competent employee, he will guide you further.

RETURN POLICY

The products must have all their stickers stuck, be unused and in their original condition.

Product changes can be accepted within 14 days from the day of receipt of your order. Shipping costs (shipping and return) if the product is not defective are borne by the customer. In case the product proves to be defective, the shipping costs (shipping and return) will be borne entirely by the company. Changes to non-defective products are only accepted once (once). The color difference between the product and the photo is not considered a defect and may be due to the lighting conditions when shooting or the brightness of your screen.

RIGHT OF WITHDRAWAL

The buyer has the right for only 1 (one) time, within 14 days of receipt of the product, to withdraw in writing from the market, sending by e-mail (info@e-chatzilaios.com) his withdrawal to the store, but with the obligation to cover the initial shipping costs, in case it was initially covered by the store, but also the cost of returning the product to the store CHATZILAIOS at 14 Tsamadou, Piraeus, 18531. In this case, the store within 14 days of receipt will return the money to the buyer in the bank account that he will indicate in his withdrawal. For the valid withdrawal of the buyer, the product must be returned to the store in its original packaging and must not have suffered any damage or wear.